Computer and Laptop sales & repairs in Nottingham

Operating Systems

Message sent by
Action Fraud (Action Fraud, Administrator, National)


Action Fraud has received the first reports of Tech-Support scammers claiming to be from Microsoft who are taking advantage of the global WannaCry ransomware attack.

One victim fell for the scam after calling a ‘help’ number advertised on a pop up window. The window which wouldn’t close said the victim had been affected by WannaCry Ransomware.

The victim granted the fraudsters remote access to their PC after being convinced there wasn’t sufficient anti-virus protection. The fraudsters then installed Windows Malicious Software Removal Tool, which is actually free and took £320 as payment.

It is important to remember that Microsoft’s error and warning messages on your PC will never include a phone number.

Additionally Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. Any communication they have with you must be initiated by you.

How to protect yourself

  • Don’t call numbers from pop-up messages.
  • Never allow remote access to your computer.
  • Always be wary of unsolicited calls. If you’re unsure of a caller’s identity, hang up.
  • Never divulge passwords or pin numbers.
  • Microsoft or someone on their behalf will never call you.

If you believe you have already been a victim

  • Get your computer checked for any additional programmes or software that may have been installed.
  • Contact your bank to stop any further payments being taken.


Report fraud and cyber crime to Actionfraud.police.uk

Beware… if you receive an email from Virgin Media that looks like this do not click the picture or the link.

The link goes to btconnect.com!!! Since when did VM use BTconnect?

http://home2.btconnect.com/profileset/virginmedia/arPodsngitService/tnlighiconDFP/officialht%20mleanFGuies/index.html

If you recieve a call saying your computer is infected.

First published on 2 Jul 2016

“I get a call early in the morning from a guy named Charlie (aka. Raj) claiming to be from Microsoft telling me my computer has virus called Code Red. I decide that Charlie needs to have an hour of his day wasted because you guys need entertainment and these scammers need to be taken down.”

Microsoft Windows 10 homescreen

TORONTO — Microsoft’s new Windows 10 operating system has been praised for improving upon the flaws of its predecessor, but the company is facing widespread criticism for what some are calling invasive data collection.

Under its default privacy settings, Windows 10 tracks the way users type, what applications they use, their browsing history and other personal information.

Windows 10 also sends a weekly “activity update” on childrens’ web browsing and computer history to their parents. Some parents have publicly described receiving those emails from Microsoft as “creepy,” while others warn it could serve to humiliate teens at a vulnerable period in their lives.

 

More…

Windows 10 is now available as a free upgrade to many computers.

My advice is not to rush to download this as Microsoft’s track record says it will probably be quite buggy for the first few months.

If you do feel the urge to upgrade then make sure you have all important data backed up on an external source.

Also ensure you have made the recovery media for your computer (you should always do this anyway)

Tony

This is where windows stores all its backups of previous updates. It can grow quite large but don’t be tempted to go in and start deleting files, you may well trash your system.

For more information take a look here

This is where windows stores all its backups of previous updates. It can grow quite large but don’t be tempted to go in and start deleting files, you may well trash your system.

For more information take a look here

Microsoft has ended support of Windows XP

Microsoft has provided support for Windows XP for the past 12 years. But now the time has come for us, along with our hardware and software partners, to invest our resources toward supporting more recent technologies so that we can continue to deliver great new experiences.

As a result, after April 8, 2014, technical assistance for Windows XP will no longer be available, including automatic updates that help protect your PC. Microsoft will also stop providing Microsoft Security Essentials for download on Windows XP on this date. (If you already have Microsoft Security Essentials installed, you will continue to receive antimalware signature updates for a limited time, but this does not mean that your PC will be secure because Microsoft will no longer be providing security updates to help protect your PC.)

For more information go to Click here
http://windows.microsoft.com/en-gb/windows/end-support-help?ocid=xp_eos_client

This is where we discuss issues and tips for Microsoft Vista.