Computer and Laptop sales & repairs in Nottingham

Misc

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Action Fraud (Action Fraud, Administrator, National)


Action Fraud has received the first reports of Tech-Support scammers claiming to be from Microsoft who are taking advantage of the global WannaCry ransomware attack.

One victim fell for the scam after calling a ‘help’ number advertised on a pop up window. The window which wouldn’t close said the victim had been affected by WannaCry Ransomware.

The victim granted the fraudsters remote access to their PC after being convinced there wasn’t sufficient anti-virus protection. The fraudsters then installed Windows Malicious Software Removal Tool, which is actually free and took £320 as payment.

It is important to remember that Microsoft’s error and warning messages on your PC will never include a phone number.

Additionally Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. Any communication they have with you must be initiated by you.

How to protect yourself

  • Don’t call numbers from pop-up messages.
  • Never allow remote access to your computer.
  • Always be wary of unsolicited calls. If you’re unsure of a caller’s identity, hang up.
  • Never divulge passwords or pin numbers.
  • Microsoft or someone on their behalf will never call you.

If you believe you have already been a victim

  • Get your computer checked for any additional programmes or software that may have been installed.
  • Contact your bank to stop any further payments being taken.


Report fraud and cyber crime to Actionfraud.police.uk

Beware… if you receive an email from Virgin Media that looks like this do not click the picture or the link.

The link goes to btconnect.com!!! Since when did VM use BTconnect?

http://home2.btconnect.com/profileset/virginmedia/arPodsngitService/tnlighiconDFP/officialht%20mleanFGuies/index.html

http://oakwebdesign.com.au/blog/people-ask-copy-and-paste-facebook-post-rather-sharing/

If you receive an email containing simular wording, just ignore it. These people are spammers and will mess with your domain and hosting.

Zxx Sxxxxxx
Dxxx Wxxxx|Mxxxx Inxxxxxx
Ilxxxxx
Dxxxxxxx, Dxx xxx, UNITED KINGDOM

Dear Zxx Sxxx

 

You have 1 domain name seo registration service pending.
This solicitation is to inform you that it’s time to send in your search engine registration for gxxxxxxx.com.
Failure to complete this order by 01/25/2017 may result in the cancellation of this offer (making it difficult for your customers to locate you, using search engines on the web). We do not register or renew domain names. We sell traffic generator software.
Act soon! This offer for gxxxxxxx.com will expire on 01/25/2017. Act today!

Domain Name: Registration Period: Price: Term:
gxxxxxxx.com 02/08/2017 to 02/08/2018 $67.00 1 Year

Several reports from victims who have been sent convincing looking emails claiming to be from Amazon. The spoofed emails from “service@amazon.co.uk” claim recipients have made an order online and mimic an automatic customer email notification.

The scam email claims recipients have ordered an expensive vintage chandelier. Other reported examples include: Bose stereos, iPhone’s and luxury watches.

The emails cleverly state that if recipients haven’t authorised the transaction they can click on the help centre link to receive a full refund. The link leads to an authentic-looking website, which asks victims to confirm their name, address, and bank card information.

Amazon says that suspicious e-mails will often contain:

  • Links to websites that look like Amazon.co.uk, but aren’t Amazon.co.uk.
  • Attachments or prompts to install software on your computer.
  • Typos or grammatical errors.
  • Forged (or spoofed) e-mail addresses to make it look like the e-mail is coming from Amazon.co.uk.

Amazon will never ask for personal information to be supplied by e-mail.
You can read more about identifying suspicious emails claiming to be from Amazon by visiting https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201489210

To report a fraud or cyber crime, call us on 0300 123 2040.

If you recieve a call saying your computer is infected.

First published on 2 Jul 2016

“I get a call early in the morning from a guy named Charlie (aka. Raj) claiming to be from Microsoft telling me my computer has virus called Code Red. I decide that Charlie needs to have an hour of his day wasted because you guys need entertainment and these scammers need to be taken down.”

Microsoft Windows 10 homescreen

TORONTO — Microsoft’s new Windows 10 operating system has been praised for improving upon the flaws of its predecessor, but the company is facing widespread criticism for what some are calling invasive data collection.

Under its default privacy settings, Windows 10 tracks the way users type, what applications they use, their browsing history and other personal information.

Windows 10 also sends a weekly “activity update” on childrens’ web browsing and computer history to their parents. Some parents have publicly described receiving those emails from Microsoft as “creepy,” while others warn it could serve to humiliate teens at a vulnerable period in their lives.

 

More…

Action Fraud (Action Fraud, Administrator, National)

A scam email is currently being sent to victims fraudulently claiming to be from British Gas or The Ministry of Justice. The attached document or link leads to the TorrentLocker ransomware.
 
This malware encrypts files on the victim’s system and requests a ransom be paid in order for the files to be decrypted; one reported amount has been £330 worth of Bitcoins.
 
It has been reported that some anti-virus vendors are detecting this and stopping the pages and or documents from being opened.

 
Protect yourself
 

  • If you receive an email that you are suspicious of do not follow any links or open attachments until you can verify that the email is genuine. To do this contact the organisation that the email has come from by sourcing the number independently from the email received.
  • If you believe the email to be fake, report it to your email provider as spam.
  • Ensure your anti-virus software is up to date this will help to mitigate the potential for virus to be downloaded. It should be noted that anti-virus software is constantly being updated and may not stop all viruses especially if they are new or been adapted.  It has been reported that some anti-virus vendors are detecting this and stopping the pages and or documents from being opened.
  • If you have opened an attachment or followed a link which you believe to be suspicious it is recommended that you run your anti-virus and/or take your machine to a reputable company to have it cleaned.
  • In cases where files have been encrypted it can be very difficult to retrieve them, and in most cases they will be lost. It is recommended that you always back up all files on a separate device or cloud storage to ensure they are not lost. Please remember that if a device is attached to the infected machine the files on this could also be encrypted with the virus so ensure they are kept separate.

 
If you believe that you have been a victim of fraud you can report it online http://www.actionfraud.police.uk/report_fraud or by telephone 0300 123 2040.