Computer and Laptop sales & repairs in Nottingham

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Action Fraud (Action Fraud, Administrator, National)


Action Fraud has received the first reports of Tech-Support scammers claiming to be from Microsoft who are taking advantage of the global WannaCry ransomware attack.

One victim fell for the scam after calling a ‘help’ number advertised on a pop up window. The window which wouldn’t close said the victim had been affected by WannaCry Ransomware.

The victim granted the fraudsters remote access to their PC after being convinced there wasn’t sufficient anti-virus protection. The fraudsters then installed Windows Malicious Software Removal Tool, which is actually free and took £320 as payment.

It is important to remember that Microsoft’s error and warning messages on your PC will never include a phone number.

Additionally Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. Any communication they have with you must be initiated by you.

How to protect yourself

  • Don’t call numbers from pop-up messages.
  • Never allow remote access to your computer.
  • Always be wary of unsolicited calls. If you’re unsure of a caller’s identity, hang up.
  • Never divulge passwords or pin numbers.
  • Microsoft or someone on their behalf will never call you.

If you believe you have already been a victim

  • Get your computer checked for any additional programmes or software that may have been installed.
  • Contact your bank to stop any further payments being taken.


Report fraud and cyber crime to Actionfraud.police.uk

Beware… if you receive an email from Virgin Media that looks like this do not click the picture or the link.

The link goes to btconnect.com!!! Since when did VM use BTconnect?

http://home2.btconnect.com/profileset/virginmedia/arPodsngitService/tnlighiconDFP/officialht%20mleanFGuies/index.html

http://oakwebdesign.com.au/blog/people-ask-copy-and-paste-facebook-post-rather-sharing/

If you receive an email containing simular wording, just ignore it. These people are spammers and will mess with your domain and hosting.

Zxx Sxxxxxx
Dxxx Wxxxx|Mxxxx Inxxxxxx
Ilxxxxx
Dxxxxxxx, Dxx xxx, UNITED KINGDOM

Dear Zxx Sxxx

 

You have 1 domain name seo registration service pending.
This solicitation is to inform you that it’s time to send in your search engine registration for gxxxxxxx.com.
Failure to complete this order by 01/25/2017 may result in the cancellation of this offer (making it difficult for your customers to locate you, using search engines on the web). We do not register or renew domain names. We sell traffic generator software.
Act soon! This offer for gxxxxxxx.com will expire on 01/25/2017. Act today!

Domain Name: Registration Period: Price: Term:
gxxxxxxx.com 02/08/2017 to 02/08/2018 $67.00 1 Year

Several reports from victims who have been sent convincing looking emails claiming to be from Amazon. The spoofed emails from “service@amazon.co.uk” claim recipients have made an order online and mimic an automatic customer email notification.

The scam email claims recipients have ordered an expensive vintage chandelier. Other reported examples include: Bose stereos, iPhone’s and luxury watches.

The emails cleverly state that if recipients haven’t authorised the transaction they can click on the help centre link to receive a full refund. The link leads to an authentic-looking website, which asks victims to confirm their name, address, and bank card information.

Amazon says that suspicious e-mails will often contain:

  • Links to websites that look like Amazon.co.uk, but aren’t Amazon.co.uk.
  • Attachments or prompts to install software on your computer.
  • Typos or grammatical errors.
  • Forged (or spoofed) e-mail addresses to make it look like the e-mail is coming from Amazon.co.uk.

Amazon will never ask for personal information to be supplied by e-mail.
You can read more about identifying suspicious emails claiming to be from Amazon by visiting https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201489210

To report a fraud or cyber crime, call us on 0300 123 2040.

If you recieve a call saying your computer is infected.

First published on 2 Jul 2016

“I get a call early in the morning from a guy named Charlie (aka. Raj) claiming to be from Microsoft telling me my computer has virus called Code Red. I decide that Charlie needs to have an hour of his day wasted because you guys need entertainment and these scammers need to be taken down.”

Microsoft Windows 10 homescreen

TORONTO — Microsoft’s new Windows 10 operating system has been praised for improving upon the flaws of its predecessor, but the company is facing widespread criticism for what some are calling invasive data collection.

Under its default privacy settings, Windows 10 tracks the way users type, what applications they use, their browsing history and other personal information.

Windows 10 also sends a weekly “activity update” on childrens’ web browsing and computer history to their parents. Some parents have publicly described receiving those emails from Microsoft as “creepy,” while others warn it could serve to humiliate teens at a vulnerable period in their lives.

 

More…

Windows 10 is now available as a free upgrade to many computers.

My advice is not to rush to download this as Microsoft’s track record says it will probably be quite buggy for the first few months.

If you do feel the urge to upgrade then make sure you have all important data backed up on an external source.

Also ensure you have made the recovery media for your computer (you should always do this anyway)

Tony